Mixologist

<div class="content-intro"><p>SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of&nbsp;enabling human life on Mars.</p></div><p><strong><span data-preserver-spaces="true">MIXOLOGIST&nbsp;</span></strong></p> <p><span data-preserver-spaces="true">The SpaceX Hospitality team serves all employees, customers, government partners, potential clients, and/or visitors with everything from snacks to daily meals to full-service events. The Mixologist enhances the overall guest experience across one or more of our beverage service outlets or catering locations by upholding exceptional standards of hospitality. They must possess a deep knowledge of hospitality principles and a solid grasp of food and beverage safety protocols. Collaborating closely with hospitality leadership, this role focuses on crafting unforgettable moments for guests through flawless service, while maintaining rigorous standards and expectations. The Mixologist is empowered to promptly resolve guest concerns or feedback, troubleshoot equipment challenges, apply creative problem-solving, and communicate effectively at all levels. The Mixologist supports SpaceX’s mission by upholding exemplary, professional, and welcoming service environments that enhance the productivity and morale of the workforce while ensuring the team is performing to departmental and company standards.</span></p> <p><strong><span data-preserver-spaces="true">RESPONSIBILITIES:</span></strong></p> <ul> <li><span data-preserver-spaces="true">Execute services and catering/event requests, following detailed schedules and timelines, ensuring absolute guest satisfaction</span></li> <li><span data-preserver-spaces="true">Support the setup, execution, and breakdown of services/events, including workstations, surrounding areas, dining, work, and storage spaces, ensuring safety and organization</span></li> <li><span data-preserver-spaces="true">Collaborate with a team to meet time and quality standards set by leadership while working with urgency</span></li> <li><span data-preserver-spaces="true">Assist in the organization, cleaning, and maintenance of departmental tools, equipment, and bar service areas</span></li> <li><span data-preserver-spaces="true">Complete daily record keeping, tasks, and opening/closing checklists</span></li> <li><span data-preserver-spaces="true">Interact professionally with guests, supervisors, and co-workers</span></li> <li><span data-preserver-spaces="true">Engage with guests through strong customer service, clearly communicating operational expectations, anticipating their needs, and exceeding expectations</span></li> <li><span data-preserver-spaces="true">Maintain our guidelines of beverage service to support the safety of our guests and follow all food safety/sanitation practices</span></li> <li><span data-preserver-spaces="true">Prepare drinks, including handcrafted cocktail options, ensuring consistency and compliance with recipe, portioning, and waste control guidelines</span></li> <li><span data-preserver-spaces="true">Experience with allergen identification and common dietary restrictions</span></li> <li><span data-preserver-spaces="true">Advanced knowledge of food ingredients, preparations, and styles</span></li> <li><span data-preserver-spaces="true">Advanced beverage knowledge, including proper wine service</span></li> <li><span data-preserver-spaces="true">Advanced knowledge of service styles and expectations</span></li> <li><span data-preserver-spaces="true">Understand and participate in the training of all Hospitality roles and responsibilities, filling in for roles as needed</span></li> <li><span data-preserver-spaces="true">Communicate directly with vendors for order placement or any subsequent issues with deliveries or product quality</span></li> <li><span data-preserver-spaces="true">Maintain proper inventory levels of product for beverage operations</span></li> </ul> <p><span data-preserver-spaces="true">&nbsp;</span><strong><span data-preserver-spaces="true">BASIC QUALIFICATIONS:</span></strong></p> <ul> <li><span data-preserver-spaces="true">High school diploma or equivalency certificate&nbsp;</span></li> <li><span data-preserver-spaces="true">3+ years of experience in mixology or cocktail preparation</span></li> <li><span data-preserver-spaces="true">5+ years of food service experience in a customer service role</span></li> </ul> <p><strong><span data-preserver-spaces="true">PREFERRED SKILLS AND EXPERIENCE:</span></strong></p> <ul> <li><span data-preserver-spaces="true">2+ years of leadership experience</span></li> <li><span data-preserver-spaces="true">7+ years of food service experience in a customer service role</span></li> <li><span data-preserver-spaces="true">Self-motivated and takes initiative in a dynamic, fast-paced environment&nbsp;</span></li> <li><span data-preserver-spaces="true">Previous work experience in a high-volume output environment&nbsp;</span></li> <li><span data-preserver-spaces="true">Previous work experience in team settings&nbsp;</span></li> <li><span data-preserver-spaces="true">Excellent interpersonal, oral, and written communication skills&nbsp;</span></li> <li><span data-preserver-spaces="true">Excellent time management skills&nbsp;</span></li> <li><span data-preserver-spaces="true">Advanced understanding of food safety and sanitation practices&nbsp;</span></li> <li><span data-preserver-spaces="true">Basic computer skills (Microsoft Office primarily)</span></li> <li><span data-preserver-spaces="true">Advanced knowledge of allergen identification and dietary restrictions</span></li> <li><span data-preserver-spaces="true">Experience in all areas of restaurant and event service, including serving, bartending, and porting</span></li> <li><span data-preserver-spaces="true">Experience in large-format batching of craft cocktail programming</span></li> <li><span data-preserver-spaces="true">Experience pairing drinks with food and building thematic menus</span></li> <li><span data-preserver-spaces="true">Experience in a high-volume bar environment</span></li> <li><span data-preserver-spaces="true">Adaptability, problem-solving skills, and extreme attention to detail </span></li> <li><span data-preserver-spaces="true">Team player with the ability to collaborate effectively, including but not limited to training of incoming team members </span></li> <li><span data-preserver-spaces="true">Ability to work gracefully under pressure&nbsp;</span></li> </ul> <p><strong><span data-preserver-spaces="true">ADDITIONAL REQUIREMENTS:</span></strong></p> <ul> <li>Must be able to work all shifts and available for overtime, weekends and holiday as needed</li> <li>Must participate in internal leadership and development training</li> <li>Previous bartending experience is a must</li> <li>Valid Texas Food Handler and TABC Certification or willingness to obtain them before employment</li> <li>Stand: Up to 10 hours per day</li> <li>Sit: Up to 1 hour</li> <li>Push/Pull: Up to 50lbs. (unassisted) 30 minutes to 1 hour per day</li> <li>Overhead reach: Up to 1 hour per day</li> <li>Walk: Up to 10 hours per day</li> <li>Lift/Carry: Up to 25lbs. (unassisted) 30 minutes to 1 hour per day</li> <li>Climb (ladder/stairs): Up to 1 hour per day</li> <li>Kneel/Crouch: Up to 3 hours per day</li> <li>Upper body twist: Up to 3 hours per day</li> <li>Ability to work in temperatures over 80 degrees up to 3 hours per day</li> <li>Candidate must be capable of safely performing the physical requirements of the job listed in the job description. Candidate may be required to complete a pre-employment questionnaire and/or physical to confirm these capabilities, which may include a medical history review.</li> </ul><div class="content-conclusion"><p><strong>ITAR REQUIREMENTS:</strong></p> <ul> <li>To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka gr