Program Manager, Customer Experience Center Coordinator (R4702)

Founded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT and X-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.

Job Description: Shield AI is hiring a Customer Experience Center (CEC) Coordinator to manage and orchestrate customer onsite visits for our Go-To-Market organization. This role will serve as the primary coordinator and internal liaison for all customer visits hosted in Frisco, Texas, with occasional travel (~10%) to our San Diego and Washington, DC offices.   This is a highly visible role that requires exceptional organization, communication skills, and customer presence.