Customer Success & Logistics Analyst
VerifiedAbout the Role
<div class="content-intro"><p>Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.</p></div><p><strong><span data-contrast="none">ABOUT THE TEAM</span></strong></p> <p><span data-ccp-props="{"335559685":180}"> </span><span data-contrast="none">The Voyager team at Anduril Industries is an engineering and design division with a vast experience in developing innovative computing and communications solutions for the network edge. The team specializes in integrating enterprise networking capabilities from global IT leaders with purpose-built hardware and software platforms designed to meet market demands for the most stringent of environmental requirements.</span> <span data-ccp-props="{"335559685":180}"> </span></p> <p><span data-contrast="none">We are seeking a <strong>Customer Success & Logistics Analyst </strong>to join our Customer Success team in Dublin. The Customer Success & Logistics Analyst is responsible for managing order delivery execution within Salesforce. This role ensures accurate scheduling, shipment coordination, intercompany visibility, and revenue tracking from an order creation through delivery.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":180,"335559737":0,"335559738":0,"335559739":0,"335559740":259}"> </span><span data-contrast="none">The position acts as a liaison between Production, Logistics and Customer Service to ensure timely and accurate fulfilment and data accuracy. This role is ideal for someone with strong ERP experience with a keen interest in data analytics and strong attention detail ensuring speed and accuracy throughout the order fulfilment process. </span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":180,"335559737":0,"335559738":0,"335559739":0,"335559740":259}"> </span></p> <p> </p> <p><strong><span data-contrast="none">Key Responsibilities</span> <span data-ccp-props="{"335559685":180}"> </span></strong></p> <p><strong><span data-contrast="none">Order Scheduling & System Management</span></strong><span data-ccp-props="{"335559685":1260}"> </span></p> <ul> <li data-leveltext="" data-font="Wingdings" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":1980,"335559991":360,"469769226":"Wingdings","469769242":[9642],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="3"><span data-contrast="none">Follow up with Production to schedule deliveries for new orders in salesforce</span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Wingdings" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":1980,"335559991":360,"469769226":"Wingdings","469769242":[9642],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="3"><span data-contrast="none">Ensure accurate order status and delivery tracking in the system</span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Wingdings" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":1980,"335559991":360,"469769226":"Wingdings","469769242":[9642],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="3"><span data-contrast="none">Maintain data related to shipment dates, quantities, and delivery status</span><span data-ccp-props="{}"> </span></li> </ul> <p><strong><span data-contrast="none">Logistics Coordination</span></strong><span data-ccp-props="{"335559685":1260}"> </span></p> <ul> <li data-leveltext="" data-font="Wingdings" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":1980,"335559991":360,"469769226":"Wingdings","469769242":[9642],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="3"><span data-contrast="none">Work closely with our logistics teams in Dublin and Herndon on shipments both intercompany and to customers</span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Wingdings" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":1980,"335559991":360,"469769226":"Wingdings","469769242":[9642],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="3"><span data-contrast="none">Ensure delivery schedules are processed correctly in salesforce and aligned with target dates</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Wingdings" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":1980,"335559991":360,"469769226":"Wingdings","469769242":[9642],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="3"><span data-contrast="none">Support resolution of shipment discrepancies and highlight delays</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Wingdings" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":1980,"335559991":360,"469769226":"Wingdings","469769242":[9642],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="3"><span data-contrast="none">Maintain and update assets delivered</span><span data-ccp-props="{}"> </span></li> </ul> <p><
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