Senior Survey Programmer (Qualtrics)

Overview: 

Guidepoint's Market Research Team is seeking a Senior Survey Programmer to help set up and program some of our most complex/bespoke market research questionnaires into web-based platforms with custom web design, and conducting QA on programmed survey work. This position would be expected to work hours aligned with US-based colleagues on the East Coast.

This can be a hybrid position out of one of our offices in India (Mumbai, Pune) or remote.

What You’ll Do: 

• Program market research questionnaires provided in Microsoft Word formatting into the Qualtrics online survey platform in a high quality and timely manner
• Set up routing, custom display logic, and termination logic to ensure only appropriate respondents are let into the survey and asked relevant questions
• Ensure questions and any supporting media (video, images, formatted text) are displayed in the survey platform in a way that is accessible, understandable, aesthetically pleasing, and engaging for survey respondents
• Use web-oriented programming languages (Javascript/JQuery, HTML/CSS) to create custom question designs, back-end logic/data structure, or display functionality within the Qualtrics survey platform to meet client requests
• Contribute to accessible libraries of Javascript/JQuery examples to enable consistent and repeatable execution of custom question, data structure, or logic designs within a survey for less technical programming staff
• Make recommendations to project managers for adjustments or clarification where designs or specifications are unclear to yourself or would produce confusion for survey respondents
• Conduct quality assurance on programmed surveys to ensure they meet client/project requirements prior to sending
• Ensure projects are set up to collect sample, either internally or via redirects from external recruitment partners
• Manage and upload translations provided by third parties, and conduct quality assurance to ensure translations are displaying correctly for end respondents
• Communicate directly and indirectly with project managers on project status updates, edit requests, and questions, through instant messaging, video calls, and updates in project management platforms
• Coordinate with fieldwork teams to ensure necessary quotas are set up and kept up-to-date
• Other duties as required

What You Have: 

• 7+ years experience in programming market research surveys in Qualtrics (strongly preferred) or another online survey platform (Decipher/Forsta, Alchemer, Sawtooth, Versive)
• Ability to interface with internal teams to gather requirements, translate spec documents into programmed surveys, and communicate updates on timing expectations
• Experience with JavaScript/jQuery, HTML, and CSS for developing custom question types or presentations
• Comfort with implementing more complex survey design elements (conjoint, maxdiff, least-fill randomization)
• Experience QAing surveys and designing survey QA processes and workflows to ensure that work aligns to requested spec/design work
• Ability to consult on best practices for survey design and experience, flagging if survey designs may have issues that make them difficult for end-respondents to answer

What we Offer:

• Competitive compensation
• Employee medical coverage
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