Senior Site Reliability Engineer (Observability & Analytics) – Platform Infra
Canada
Posted 4 weeks ago
Posted 18 September 2026
full-time
About the Role
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
What is The Role
Platform Observability & Analytics runs the infrastructure that tells Elastic the truth about its own platform. The observability clusters show Cloud engineers how production is behaving right now, and the analytics pipelines show the business how the platform and the products get used over time.
This role sits on the observability side. We run 200+ hosted deployments across every supported cloud region, ingesting logs, metrics and traces for all of Elastic Cloud, plus the SLA and SLO monitoring for ESS and Serverless. When Cloud engineering needs to know what production is doing, they're looking at something we run.
What You Will Be Doing
-
Owning end-to-end delivery of moderate-to-high complexity projects on the team’s roadmap, with minimal day-to-day direction.
-
Operating and hardening shared Elastic Cloud infrastructure (ECH, ECE, and ECK) as Infrastructure as Code – writing and reviewing the Terraform, Python, and Go that other engineers depend on.
-
Carrying a 24/7 on-call rotation: responding to incidents, driving them to resolution, and writing clear RCAs/postmortems that lead to lasting fixes rather than repeat pages.
-
Reviewing others’ code and designs, and being a trusted second set of eyes on production changes to critical infrastructure.
-
Mentoring less experienced engineers, and proactively raising risks, ideas, and improvements in team discussions.
-
Improving runbooks, documentation, and operational processes so the on-call load gets lighter over time.
What You Bring
-
5+ years of SRE, platform engineering, or infrastructure engineering experience
-
Proficiency with Terraform; comfortable owning large, multi-workspace configurations in a team setting
- <