Data Center Support Engineer
VerifiedAbout the Role
<div class="content-intro"><p><strong data-stringify-type="bold">Why work at Nebius<br></strong>Nebius is leading a new era in cloud computing to serve the global AI economy. We create the tools and resources our customers need to solve real-world challenges and transform industries, without massive infrastructure costs or the need to build large in-house AI/ML teams. Our employees work at the cutting edge of AI cloud infrastructure alongside some of the most experienced and innovative leaders and engineers in the field.</p> <p><strong>Where we work<br></strong>Headquartered in Amsterdam and listed on Nasdaq, Nebius has a global footprint with R&D hubs across Europe, North America, and Israel. The team of over 1400 employees includes more than 400 highly skilled engineers with deep expertise across hardware and software engineering, as well as an in-house AI R&D team.</p></div><h3><strong><span data-contrast="auto">The role</span></strong></h3> <p><span data-contrast="none">Nebius is seeking a </span><span data-contrast="none">Data Center Support Engineer </span><span data-contrast="none">to serve as a senior technical escalation point within our data center operations. This role sits above entry-level and mid-level technicians and is designed for an engineer who thrives in bare-metal environments, has strong troubleshooting instincts, and can operate as a true “jack-of-all-trades” across hardware, networking, and systems.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></p> <p><strong><span data-contrast="auto"><span class="TextRun SCXW54976193 BCX4" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW54976193 BCX4">Location: Vineland, NJ</span></span><span class="EOP SCXW54976193 BCX4" data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></span></strong></p> <p><strong><span data-ccp-props="{"335559685":720,"335559991":360}"><span class="TextRun MacChromeBold SCXW95146830 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW95146830 BCX0" data-ccp-charstyle="Strong">Your responsibilities will include:</span></span><span class="EOP SCXW95146830 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"> </span></span></strong></p> <ul> <li style="line-height: 1;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none">Serve as the </span><strong><span data-contrast="none">primary escalation point</span></strong><span data-contrast="none"> for complex data center IT and hardware issues.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="none">Perform </span><strong><span data-contrast="none">advanced troubleshooting</span></strong><span data-contrast="none"> across bare-metal hardware, break/fix, and networking issues.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="none">Mentor, train, and support </span><strong><span data-contrast="none">entry-level and junior technicians</span></strong><span data-contrast="none"> (5–10 person influence).</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="none">Develop, improve, and maintain </span><strong><span data-contrast="none">SOPs, documentation, and training materials</span></strong><span data-contrast="none">.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></li> </ul> <ul> <li style="line-height: 1;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="none">Partner with stakeholders to </span><strong><span data-contrast="none">improve processes and operational consistency</span></strong><span data-contrast="none"> across the data center.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></li> </ul> <p><strong><span data-contrast="auto"><span data-ccp-charstyle="Strong">We expect you to have:</span></span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></strong></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none">Strong experience with </span><strong><span data-contrast="none">data center break/fix, hardware repairs, and bare-metal troubleshooting</span></strong><span data-contrast="none">.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></li> </ul> <ul> <li data-leveltext="
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