Delivery Consultant

<div class="content-intro"><p>Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.</p></div><div class="mb1"><strong>Delivery Consultant</strong></div> <div class="mb1">&nbsp;</div> <div class="mb1">Join Airtable’s Professional Services team as a Delivery Consultant and help enterprise customers unlock the full value of Airtable. In this high-impact, client-facing role, you’ll design, build, and implement tailored solutions that streamline workflows, accelerate onboarding, and drive long-term adoption. You’ll manage end-to-end implementations, collaborate cross-functionally, and shape best practices—making a measurable difference for our customers and our platform.</div> <h1><strong>What you'll do</strong></h1> <ul> <li>Deliver multiple concurrent enterprise Airtable implementations on time and within scope</li> <li>Design scalable, reusable solution patterns and implementation playbooks</li> <li>Lead customer onboarding and accelerate time-to-value</li> <li>Advise customers on best practices, solution architecture, and workflow design</li> <li>Contribute to internal documentation and best practice libraries</li> <li>Partner with product teams to share customer insights and influence the roadmap</li> <li>Collaborate with Sales, Customer Success, and Partners to drive adoption and satisfaction</li> <li>Track and improve key metrics such as CSAT, NPS, and customer adoption post-implementation</li> </ul> <h1><strong>Who you are</strong></h1> <ul> <li>5–8+ years in consulting, professional services, or solution delivery roles</li> <li>Experience with enterprise SaaS platforms (e.g., Airtable, Salesforce, ServiceNow)</li> <li>Strong background in workflow design, process mapping, and system implementation</li> <li>Skilled in cross-functional stakeholder management in enterprise environments</li> <li>Excellent consulting and client-facing communication skills</li> <li>Ability to translate business requirements into scalable solutions</li> <li>Solid understanding of database design and data modeling</li> <li>Proven project management skills across multiple concurrent implementations</li> <li>Ability to simplify complex technical concepts for diverse audiences</li> <li>Hands-on builder mindset with Airtable or similar platforms</li> <li>Basic fluency in AI/automation (workflows, scripting, LLM-enabled automations)</li> <li>Deep Airtable platform expertise (preferred)</li> <li>Experience with APIs, integrations, or light scripting (preferred)</li> <li>Industry-specific consulting experience (e.g., marketing ops, product ops, finance ops) (preferred)</li> <li>Change management and training experience (preferred)</li> <li>Experience contributing to product feedback loops (preferred)</li> <li>Prior experience in a high-growth startup or scaling services organization (preferred)</li> </ul> <h3><strong>What We Offer</strong><span style="font-weight: 400;">&nbsp;</span></h3> <ul> <li>In addition to NHS coverage, you will have access to supplemental insurance 100% covered (and your dependents covered at 85%)</li> <li>Competitive pension scheme, life insurance, paid leave and sick leave&nbsp;</li> <li>Complimentary mental health support via Modern Health&nbsp;</li> <li>Family planning support via Carrot (fertility, adoption, and surrogacy)</li> <li>Flexible and generous time off and sick time benefits</li> <li>Transportation &amp; Commuter Benefits</li> <li>Monthly “Lifestyle Wallet” to use for benefits like personal fitness (e.g., gym memberships, fitness equipment, etc.) to pet care to nutrition coaching, and more.&nbsp;&nbsp;</li> <li>Supplemental reimbursement for Gender Affirmation procedures and services</li> <li>Legal services - access to online tools to legal forms</li> </ul> <p><span style="font-weight: 400;">At Airtable, we embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. We strive for Airtable to be a pleasant and supportive place to work, and to attract and retain a diverse team of talented people.&nbsp; We take great pride in holding everyone accountable for treating each other with dignity and respect.&nbsp;</span></p> <p><span style="font-weight: 400;">Airtable is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a medical condition or disability which inhibits your ability to complete any part of the application process, please complete our </span><a href="https://airtable.com/shrq13fCV8h1sx2t8&quot;&gt;&lt;span style="font-weight: 400;">Accommodations Request Form</span></a><span style="font-weight: 400;"> </span><span style="font-weight: 400;">and let us know how we may assist you.</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><hr> <p>Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience.</p> <p><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation.<span class="Apple-converted-space">&nbsp;</span></span></span></span><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">To learn more about our comprehensive benefit offerings, please check out<span class="Apple-converted-space">&nbsp;</span></span></span></span><a class="slate-link selected" href="https://airtable.com/careers/life-at-airtable" data-slate-node="element" data-slate-inline="true"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">Life at Airtable</span></span></span></a><span data-slate-node="text" data-slate-fragment="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